Incidents reported on status page for AI Ready https://status.aiready.pk/ https://d1lppblt9t2x15.cloudfront.net/logos/57369ca93c3e07748e9c0b3561155f05.png https://status.aiready.pk/ en https://status.aiready.pk/incident/719354 Sat, 06 Sep 2025 09:00:40 -0000 https://status.aiready.pk/incident/719354#d96f3580a37965df06334aca524a0423afa60e5b4368ccf1b5458db8a0c88d21 Maintenance completed https://status.aiready.pk/incident/719354 Sat, 06 Sep 2025 07:00:40 -0000 https://status.aiready.pk/incident/719354#dcee6c06074260f646e30db7197e942f86495b5a7ef1b8d163e241e5d218418e We're improving how AI Ready works behind the scenes. The platform will be faster and more reliable after this update. ## What's happening We're separating our main application into two focused parts: - **apps/web** - The main AI Ready website and content - **apps/app** - The interactive tools and exercises platform ## Why we're doing this This change brings three key improvements: 1. **Faster page loads** - Each part of AI Ready will run independently. If one section is busy, others stay fast. 2. **Better user experience** - The website and tools will work more smoothly. Less waiting, more learning. 3. **New features coming** - This sets us up to add powerful new tools with Convex. You'll see these roll out over the next few weeks. ## When - **Start**: Saturday, Sept 6. 2025 at 12:00pm - **Expected completion**: Saturday, Sept 6. 2025 at 2:00pm - **Duration**: Approximately 2 hours ## What to expect During maintenance: - The site may be unavailable for short periods - Some features might load slowly - You may need to refresh your browser After maintenance: - Everything will work as before - Pages will load faster - New features will start appearing soon ## What you need to do Nothing. Just be aware that we're working on improvements. If you experience any issues after the maintenance window, let us know through the support form. ## Questions? Contact us at support@aiready.pk or use the incident report form above. https://status.aiready.pk/incident/620469 Tue, 15 Jul 2025 14:12:00 -0000 https://status.aiready.pk/incident/620469#887ca031cb8533069990e9b49af1ac57d0a480694f7d28ee38f884a53f53300e New users are successfully creating accounts but receiving "User not Found" errors when trying to access AI Ready. Initial reports show approximately 20% of new sign-ups affected. ## What we know - Sign-ups complete successfully - User data is being created in our system - Some users cannot log in immediately after registration - Existing users are not affected ## Next steps - The team is investigating the user sync process between authentication and database systems. - We'll update this report as soon as its resolved. > If you're experiencing this issue, your account exists and your data is safe. Thanks for your patience while we investigate further. --- ## Resolution Update (July 16, 9:20am) ### What happened Sam tried to make our user sync faster for people with slow connections. Instead, he made it so fast that some users disappeared entirely. Classic case of "the operation was a success, but the patient vanished." Around 6 PM yesterday, our well-intentioned retry logic update started playing hide-and-seek with new users. > If you were in the unlucky 20%, you'd sign up successfully, then immediately get told you didn't exist. Existential crisis as a service. ### What Sam broke this time The retry logic was checking for users before they were fully created in the database. Like showing up to a party before the host has set up. If you were one of the lucky 20% who experienced our impromptu "You don't exist" feature, congratulations! You're part of AI Ready history. We promise your next sign-up will be boring in all the right ways. ### The fix Sam rolled back the aggressive retry logic and implemented a more patient approach. Think of it as switching from a caffeinated squirrel to a wise tortoise. Same destination, better journey. We're also adding better monitoring for sign-up flows. Because finding out users can't find themselves is not the Friday morning surprise anyone wants. To everyone affected: We're sorry for the confusion. Your accounts are fine, your data is safe, and yes, you do exist. We checked. Twice.