New users are successfully creating accounts but receiving "User not Found" errors when trying to access AI Ready.
Initial reports show approximately 20% of new sign-ups affected.
What we know
- Sign-ups complete successfully
- User data is being created in our system
- Some users cannot log in immediately after registration
- Existing users are not affected
Next steps
- The team is investigating the user sync process between authentication and database systems.
- We'll update this...